About Us The mission of the Productivity Improvement Network, LLC (PIN) is to provide training and consulting services in the areas of quality management systems and business improvement for clients. It was founded by Thomas Gray as an organization dedicated to help businesses achieve continuous improvement. The Productivity Improvement Network (PIN) provides leading edge services in consulting and training to help organizations achieve world class performance. We focus on consulting and training opportunities that add value to our clients. Our consulting services can help your organization achieve ISO certification in a number of areas including ISO 9000:2000, ISO/TS 16949, ISO 13485, ISO 17025 and ISO 14000.